Hi scottaskinosie,
I have a feeling I know what this error is based off your description, however a couple pieces of additional info should help. Can you let me know the Conflict "Type" for these conflicts in question, do they happen to be "Delete From Desktop". Even better, would be a screenshot of at least of your conflicts, showing the grid Headers in the shot.
Before I make any suggestions I would like to know what type of conflict this is before making any guesses. You could also attempt to see yourself if more than 1 Customer is in your Method Database, you can do this by going to the "Customers and Contacts List" , from the Customers tab. From here, at the bottom right corner of the Contacts Grid, you should see a Gear button, click this and you will see some additional Columns that can be added to your grid, it should help by selecting the "RecordID" and "Entity RecordID", this will help differentiate your contacts, as well as help you locate the RecordID that was given from the Conflicts screen.
Please let us know the type of conflict these are, and possibly provide a screenshot, with this additional information we should be able to offer you some guidance on how to resolve these conflicts.
-Ben