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Black Screen

Last post 08-02-2011 5:57 PM by cpitts. 2 replies.
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  • 08-01-2011 7:15 PM

    Black Screen

    Reply Contact

    Hi,

    I use Firefox for a browser when using Method, and on occasion, when I go to print an invoice, I get a black screen instead of the PDF printable. 

    It's not a pop-up blocker because it works sometimes.

    Ever heard of this? Any ideas as to why its happening/solutions to fixing it?

     

  • 08-02-2011 8:25 AM In reply to

    Re: Black Screen

    Answer
    Reply Contact

    Hi cpitts,

    We have seen simliar issues before and it seems to be related to the browser/pdf viewer and not to Method. You can try these steps here, they may help.

    -Michael

     

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo

  • 08-02-2011 5:57 PM In reply to

    Re: Black Screen

    Reply Contact

    I'll try it out.  Thanks!
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