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Trouble Invoicing

Last post 08-15-2011 3:53 PM by Matt. 2 replies.
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  • 08-02-2011 5:26 PM

    • Matt
    • Top 10 Contributor
    • Joined on 11-04-2008
    • Posts 877

    Trouble Invoicing

    I created a new budget/contract.

    I added a Line item with the billing type as hourly.

    I went to Time tracking and added a time tracking entry for 1 hour and approved and closed.

    I went to Details tab and clicked create invoice.

    I created the invoice for the 1 hour.

    When the invoice screen appears, the save & Clos ebutton does not close the popup screen.

    The Qty remaining shows as 1.00

    If I click Create invoice again, it still allows me to invoice for 1 hour and shows Invoiced Qty as 0.


    Matt Raiser

    Founder,



    www.techinthefield.com

    matt@techinthefield.com

    219-221-9500



    ~ Method user / partner since 2008

    ~ Over 15 years field service experience

    ~ 2013 Method Partner of the Year

    ~ Degree in Computer Science





    Creator of:


        


  • 08-03-2011 2:17 PM In reply to

    Re: Trouble Invoicing

    Matt - I am try and duplicate this different ways and look into why this could be happening.

    Need more help? Ask us about Method consulting services.

    Valbon Shabani
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  • 08-15-2011 3:53 PM In reply to

    • Matt
    • Top 10 Contributor
    • Joined on 11-04-2008
    • Posts 877

    Re: Trouble Invoicing

    Answer

    Hey Val,

    I'm not sure if you did anything with this or not, if you did thank you. If not, then it would appear that having Quickbooks open while creating the invoice solves the problem.


    Matt Raiser

    Founder,



    www.techinthefield.com

    matt@techinthefield.com

    219-221-9500



    ~ Method user / partner since 2008

    ~ Over 15 years field service experience

    ~ 2013 Method Partner of the Year

    ~ Degree in Computer Science





    Creator of:


        


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