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A few technical Problems

Last post 12-07-2011 12:05 PM by Method_Michael. 17 replies.
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  • 11-07-2011 1:14 PM

    A few technical Problems

    1) I would like to be able to add a few fields to the new lead screen. For example I would want to add a new field called Product and it would be  a dropdown with a list of manufacturers to select from. The next box would be product with a dropdown showing product types and the last just a blank field for Quantity. I have figured out how to insert the dropdowns but they obviously need to be linked to a table and field and thats where I am struggling

     

    2) Under lead Reports we select the filter for State, Verify the what we are filtering on matches data used for a lead and then we chose generate filter based on report and it seems to return everything instead of filtered data. For example I enter NC into the state, then select generate report by field filter and it gives me every state. It seems to work for the sales rep field but not the state prov filter

     

    3) Once I have the filter tool working for Reports how do I add more filters besides the few existing ones?

  • 11-07-2011 2:17 PM In reply to

    Re: A few technical Problems

    Answer

    bbullins-

    bbullins:
    1) I would like to be able to add a few fields to the new lead screen. For example I would want to add a new field called Product and it would be  a dropdown with a list of manufacturers to select from. The next box would be product with a dropdown showing product types and the last just a blank field for Quantity. I have figured out how to insert the dropdowns but they obviously need to be linked to a table and field and thats where I am struggling

    If you edit the Customer table by going to Customize > Tables / Fields and click Edit Fields, one of the field types you can add is drop down, when you try to add a drop down type field it will prompt you to create a new table for the drop down or use an existing one.

    bbullins:
    2) Under lead Reports we select the filter for State, Verify the what we are filtering on matches data used for a lead and then we chose generate filter based on report and it seems to return everything instead of filtered data. For example I enter NC into the state, then select generate report by field filter and it gives me every state. It seems to work for the sales rep field but not the state prov filter

    I was able to duplicate this and will create a ticket for this issue. I will update this forum post once this issue is addressed.

    bbullins:
    3) Once I have the filter tool working for Reports how do I add more filters besides the few existing ones?

    I would make a copy of the screen and take a look at how the existing filters are created and just build upon that. One thing that you will want to note is that if you make a copy of the screen before the issue with the filter is resolved you will have to manually make the fix on the screen.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 11-07-2011 2:31 PM In reply to

    Re: A few technical Problems

    Thank you< I will give those a try. 

  • 11-11-2011 11:26 AM In reply to

    Re: A few technical Problems

     OK, I have created the fields and modified the screen. everything worked as expected so I went back to the form to add the rest of the fields I had created. They are available, I add them, I publish them< i save and close them and then for some reason the new additions disappear, I go back in, add them back, publish and sabe again only to see the additional changes gone again, What am I doing worng here.

     

    Also is there any word when the report filter error may be fixed?

     

    Thanks

  • 11-11-2011 11:39 AM In reply to

    Re: A few technical Problems

     I finally decided to log out then back in and it is now correct

  • 11-11-2011 12:59 PM In reply to

    Re: A few technical Problems

    bbullins-

    Logging out and logging back in refresh the screens that the tab links were pointing to, which is what resolved your issue.

    In regards to the report we are still looking into this. 

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 11-15-2011 9:20 AM In reply to

    Re: A few technical Problems

     I would like to expand on my question. I have the fields and dropdowns working correctly but we would like to make subsequent fields conditional as to whether they are displayed or not based on the first dropdown.

     

    For example at first you only see 3 fields

    FieldA - Dropdown (Yes or No)

    FieldB - Text

    FieldC- Text

    What I would like is if Field A "Yes" is selected 3 additional fields would be displayed so it would look like Below if No only the 3 fields above are seen.

    FieldA - Dropdown (Yes or No)

    FieldB - Text

    FieldC- Text

    FieldD - Text

    FieldE- Text

    FieldF - Text

     

    Is this doable and how do I go about it? Thanks

     

     

  • 11-15-2011 10:46 AM In reply to

    Re: A few technical Problems

    bbuliins-

    This is possible, on the Text Change event for FieldA put a conditonal statement to check if FieldA is Yes, if Yes Show the other fields.

    I would also check to see if FieldA is No and then hide the fields based on that. Some other things to note it may be best to set the default for that field to No and initially hide the 3 extra fields.

    If FieldA = 'Yes'

    Show FieldD
    Show FieldE
    Show FieldF

    End IF

    If FieldA = 'No'

    Hide FieldD
    Hide FieldE
    Hide FieldF

    End IF

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 11-15-2011 11:26 AM In reply to

    Re: A few technical Problems

     Thanks. I understand the logic and I see conditional statements in the action tab but I fail to see how based on that condition I tell it to show or hide the fields. I also am struggling to see how to execute the end if.

     

    Is there a way to manually code it and not have to go through the wizards?

  • 11-15-2011 11:42 AM In reply to

    Re: A few technical Problems

    bbullins-

    There is an action called Show/Hide Field/object, using this action between the conditonal actions should give you the results you need. 

    The actions you will need to get the results you need are : Start Conditonal Statement, End Conditional Statement and Show/Hide Field/object.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 11-15-2011 12:55 PM In reply to

    Re: A few technical Problems

     OK, here is where I am now

     

    I have placed all of the fields I may need on the screen. I then clicked edit on the field I want to be conditional (which is a drop down with about 5 options. I then set it the conditional to the following

    Action

    Event = Text Change    Action = Start Conditonal Statement

    Action Result

    not equal to

    Type in = Thermal Transfer

    and add the action. So if I understand I have just said the conditon is true is the drop down field is not equal to "thermal trasfer"

     

    I then added action for show/hide/field object

    I choose my field and have tried all three variations. for example toggle, always hide, always show. And I can make the screen change by chaning this. but I think it should be always hide.

    IE if it is not equal to Thermal Transfer Hide

     

    I then do a end conditional statement.

    This seems to hide the fields even when the condition is not true. I even tried adding a followup that said not only do you always hide when it is not equal to "thermal transfer" but when it is Thermal transfer you always show.

     

    Seems like I am just missing a little something here.

     

    Thanks

     

     

     

  • 11-15-2011 2:42 PM In reply to

    Re: A few technical Problems

    bbullins-

    The actions on the drop down's text changed event only get called when the text is changed, if you want hide/show those fields when the screen loads you would need to add actions to the screens OnScreenLoad event by clicking Advanced in the top left corner.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 11-28-2011 11:00 AM In reply to

    Re: A few technical Problems

     ok

     

    Thanks, I think I have it all working

     

    Also my employer is requesting a time frame on a solution for the report filters and when it will be working.

     

    thanks

  • 11-28-2011 11:46 AM In reply to

    Re: A few technical Problems

    bbullins-

    Currently we don't have an update but I will see what information I can get and update this post.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 11-29-2011 10:04 AM In reply to

    Re: A few technical Problems

     There seems to be limits on the number of sections on a screen and the number of rows in a section can you tell me what they are and can that be increased?

     

    Thanks

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