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  • Cannot select Service Item when creating new Time Tracking Entry

    In an effort to workaround my last post regarding an error when approving a time entry, I clicked on the Enter Time button on the Time Tracking tab within a Contract/Budget. Service Item is greyed out and cannot be populated, yet Time Entry cannot be saved without it. I am trying so hard to stick with...
    Posted to Forum by m.mehr on 08-26-2011
  • Error when attempting to Approve Time Tracking Entry

    Converting an activity to a Time Entry. When clicking on Activities->Approve and Close button on the Time Tracking screen, I get the message that asks if I want to close the activity, I click Yes, then the following error pops up: The information sent back to the server is in an incorrect format....
    Posted to Forum by m.mehr on 08-26-2011
  • Retainer Computation - Include Sales Receipts

    Screen: Existing Bugets / Contracts; Refresh button actions: Please consider adding another Retrieve Value from Table for Sales Receipts with another Basic Math line so that Retainer Items in Sales Receipts are addid to the retainer total. This way retainters can also be sold on a Sales Receipts for...
    Posted to Forum by Kerry on 08-26-2011
  • Error message "Invalid Column Name" on Time Tracking tab in Prof. Svcs.

    I just added the Professional Services app to my account. When I click on the Budgets/Contracts screen, then click on the Time Tracking tab, I get an error message "Invalid column name 'Item' Invalid column name 'Item_RecordID' " What to do??
    Posted to Forum by mlongacre on 08-26-2011
  • Help translating and resolving conflict message

    Below is the beginning of a conflict error that I received after syncing. Using ProSvcs Invoicing, did not realize that QB was not running when invoice created. Please advise. QuickBooks returned an error when adding/modifying a accInvoice record. The error was: The "LinkToTxn" field has an...
    Posted to Forum by m.mehr on 08-22-2011
  • Save and Email on standard Pro Services Invoice Screen does not work

    The Save and Email button on the standard Pro Services Invoice screen does not work. The email notification shows at the top of the screen and indicates 0 emails sent. I go straight to Customer Center-Invoice, select the invoice and Save and Email and it emails fine.
    Posted to Forum by m.mehr on 08-12-2011
  • Difficulties with international characters

    We are facing dificulties with data stored in our database, international characters such as " ç" are shown as ASCII code " ç " . This was not happening in the last week , and it was detected by our users today . This only happens in the data fields of the table with...
    Posted to Forum by jhcarboni on 07-28-2011
  • Re: Pro Services Invoice with multiple budget lines

    Hi Val, Looking good, thanks for the efforts. The only issue I can see is that I took your advice on doing an invoice from within QuickBooks based on your statement, " The beauty is that the time tracking entries will be update to reflect ‘HasBeenBilled’ and the quantity remaining to...
    Posted to Forum by m.mehr on 07-26-2011
  • Re: Pro Services Invoice with multiple budget lines

    Hi Val, I have a budget/contract with one detail line, and have successfully generated two invoices based on billable time tracking entries. Now when I click on the Create Invoice button, I get NO LINES to bill. This is urgent as it is affecting my ability to generate invoices and get paid :-). Thanks...
    Posted to Forum by m.mehr on 07-14-2011
  • Re: Pro Services Invoice with multiple budget lines

    This may drive me crazy... now I can only see one line for billing again. I had to manually bill my client because I cannot figure out how to have each time tracking entry be on it's own line on the invoice. Other ProServices gripes: When converting an activity to a time entry, the time entry screen...
    Posted to Forum by m.mehr on 07-06-2011
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