Basic technical support is free and included with your monthly subscription. Basic technical support is restricted to:
Solving technical issues such as error messages with standard Method screens
Inability to sign into Method
Must do! All new users should take advantage of a free one-time Initial setup service with their Method account manager. We do a web-based demo to walk you through the basics of Method CRM and answer your questions. Take advantage of this!
When do I need to PAY for consulting?
Non-technical incidents are directed towards a Method Consultant for paid consulting ($62.50 per 1/2 hour). Non-technical incidents include:
Training - teaching how to use and customize Method