Technical support is free and included with your monthly subscription. However, it is important to clarify that technical support is restricted to solving technical issues such as error messages, installation problems, inability to sign into Method, data-loss, and concerns over possible system malfunction.

Non-technical incidents, such as training, customization, and general questions on how to use Method must be directed to your Method Consultant, as they will not be answered by technical support staff.

For self-service options, visit the Method Forums, or Self-Service and Documentation.