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Linking Customer Table to Activity Table

Last post 09-23-2011 5:59 PM by KatesRealFood. 2 replies.
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  • 09-02-2011 11:05 AM

    Linking Customer Table to Activity Table

    Can someone please walk me through the steps for linking customer table fields to the activity screen?

    i.e. While a sales rep is entering activity info, I want them to be able to see current balance, phone number, lead status, and other Customer fields on the left hand side of the screen.

  • 09-06-2011 9:43 AM In reply to

    Re: Linking Customer Table to Activity Table

    Answer

    Hi KatesRealFood,

    Try this:

    1. Go to Customize > Tables / Fields and click Edit Fields... for the Activity table 
    2. Select Add a Linked Field
    3. For Link Using: select Entity 
    4. In the Linked field drop down you should now have the ablility to select the customer fields you want to add to the activity table.
    5. Next step would be to customize the screen that you want these fields displayed and drag them onto the screen.
       
    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 09-23-2011 5:59 PM In reply to

    Re: Linking Customer Table to Activity Table

    My apologies for the delay, but thank you Michael!

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