Method Community

We accidentally deleted a customer from CRM that still existrs in QB and in the resolve conflicts tab it says to "un-delete the list item on the server to keep it" if I would like to keep the customer. How do I do this?

Thans for reading!

Hello,

    You can do a Refetch from the Resolve Conflict screen.  A refetch will take the record that is in QuickBooks and place it back into Method.

    On the top of the Resolve Conflict screen there is a list of explanations for each action.  To summarize the other actions, Retry is the reverse of Refetch.  This will take the record in Method and try to send it to QuickBooks. Delete will delete the record the is in conflict.  Clear will clear the conflict from the list.  The list item will return if it is still a conflict.

Greg

Thank you Greg!

I think that did it