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Why can't Method save changes to the transaction?
Solution No. 429

When using Method, you may at some point encounter the error:

The record could not be saved. The version of your accounting software does not support edits on this list or transaction from 3rd party software. Try editing the record directly in your accounting software instead.

The error message above is incorrect. The error is actually being caused by an error in the table to which the screen is trying to save.


To resolve this, you need to regenerate or “refresh” the table to which the screen is trying to save.

TIP: The Customer, Employee, Vendor and OtherName tables are all views of the Entity table.
  1. Determine the tables to which the screen saves. Remember, some screens will save to more than 1 table (e.g. The invoices screen saves to the tables Invoice & InvoiceLine)
  2. Navigate to Customize -> Tables / Fields
  3. Locate one of the tables to be regenerated in the list.
  4. Click on the table name or the Edit Fields... text to the right. The edit fields dialogue for the table is displayed.
  5. Click the Finished Editing Fields button in the bottom right. The table will now be regenerated.
  6. Repeat steps 3 to 5 for any other tables to which the screen saves.

Once you have completed the above steps, repeat the changes you were previously trying to make, to determine if the issue has been resolved.


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